Showing posts with label Online Learning. Show all posts
Showing posts with label Online Learning. Show all posts

Wednesday, January 21, 2009

Online Learning: Ways to Save Time

Does it require a larger time commitment to teach an online class? I don't think so. In fact, after you've developed the course, it should actually take less of your time. Remember that you're more of a facilitator, and that's not a bad thing.

http://www.lansing.cc.mi.us/cte/resources/teachingtips/tip8.aspx

Time Saving Tips for Teaching Online

Many faculty have found online teaching very time consuming. Here are a few time saving tips for teaching online from Evelyn Bach. (Adjunct Advocate, May/June 2005)

1. Don't respond to every student on the discussion board. Let students answer each others questions. In fact, responding too quickly may thwart further student discussion.

2. Require that students ask general questions on the discussion board so that you do not have to answer the same question multiple times. If someone asks a general question via email, post it on the discussion board with your response.

3. Set limits. Tell student when you are not available (i.e. weekends, specific evenings, etc.) so they will know what to expect.

4. Consider having assignments due at mid-week, particularly if you want to stay away from the computer over the weekend.

5. Save and reuse postings, announcements, and email notices from one semester to the next as applicable.

6. Have students format files in .rtf to minimize problems related to software conflicts.

7. Require that students name their files with their name and the name of the assignment to allow for more efficient file management and retrieval

Tuesday, December 9, 2008

Online Learning Learning: 10 Tips

From http://www.designingforlearning.info/services/writing/ecoach/tenbest.html

This site provides a nice top 10 list of pretty good practices (I hate the phrase "best practices"). Click the above link for the full details. Below is just the distilled list:

  1. Be present at the course site (i.e. post a lot of Announcements, and actively participate with your students in the Discussion Boards)
  2. Create a supportive online course community
  3. Share a set of very clear expectations for your students and for yourself as to (1) how you will communicate and (2) how much time students should be working on the course each week
  4. Use a variety of large group, small group, and individual work experiences
  5. Use both synchronous and asynchronous activities
  6. Early in the term -- about week 3 -- ask for informal feedback on "How is the course going?" and "Do you have any suggestions?"
  7. Prepare Discussion Posts that invite questions, discussions, reflections, and responses
  8. Focus on content resources and applications and links to current events and examples that are easily accessed from learner's computers
  9. Combine core concept learning with customized and personalized learning
  10. Plan a good closing and wrap activity for the course

Monday, December 8, 2008

Online Learning: Faculty Tips

Our faculty friends at Mercy College were asked "Do you use any best practices techniques that you would recommend to other faculty?"

(http://www.mercy.edu/mercyonline/best_practices_report.htm)

Below is what they came up with:

frequent/constant instructor feedback and involvement

praise good work in public; express negative feedback in private

oversee discussions, but have students facilitate them

keep discussions on target and flowing

establish and adhere to deadlines

create and use an anonymous comments folder for student feedback

organize web pages and coursework for easy navigation

establish expectations at the beginning of the course

use small groups to enhance discussions

holding students responsible for higher-order thinking

encourage classmates to submit "suggested points of revision"

provide students with access to online resources

clearly stated classroom etiquette

use grading feature to send quiz and assignment grades with explanations and suggestions

create a separate discussion folder for each week/module

insist on clear and correct writing

keep course materials current; link become dated quickly

use interesting and current articles and provocative question to stimulate discussions

adapt to student needs

offer private responses to papers

give a discussion report card on student activity

have students post assignments in discussion area for all to comment

for each discussion, assign students to perform roles of starter, facilitator and summarizer while others participate in the discussion; student roles vary from discussion to discussion

Friday, December 5, 2008

Online Learning vs. Face-to-Face Learning

From: http://www.mercy.edu/mercyonline/best_practices_report.htm

Faculty at Mercy College were asked to compare online and on-campus teaching methods. Below is what they came up with. What do you think?

Make greater efforts online to communicate clearly

In both, expectations of student curriculum-based participation is becoming more obvious

More dynamic online since it is more difficult to add appropriate emotion and dialogue without chancing misinterpretation

Focus on one aspect of communicating information at a time in class while delivering information from many different directions at once online

Greater relating of course content to actual societal issues online than in class

"Live" examples (guests, videos, group discussions) are not given online as they are in class

Promote greater interaction in discussions online than onsite

Approach onsite class as an "entity" and online with a more one-on-one approach

"Break-up" of activities to avoid monotony and allow a "mental break" in class is not necessary online

Although "labor-heavy," greater one-on-one interaction online than in class

Tendency to "embellish and take chances more" in class than online

Requirement of participation works online, not onsite

Onsite requires paper responses vs. online where responses are placed in discussion

Greater promotion of student-to-student interaction online

Onsite one can "wing" a class through body language; online requires constant feedback and more attention to the written word

Inability to "break in" on discussions and raise questions or provide comments "on the spot" online as onsite

More creativity required in communicating and making connections online

Online allows continuous feedback from day one allowing greater knowledge as to whether students misunderstood or missed important information unlike in class

Wednesday, December 3, 2008

Online Learning: Course Assessment

From http://www.sjc.cc.nm.us/pages/2852.asp (Some really good stuff here -- please click the link for the full article, including detailed information for each point listed below, as well as the research that backs it all up.)

  • Match learning objectives with assessments
  • Take precautions to limit the possibility of cheating
  • Communicate assessment tasks clearly
  • Use formative assessment to promote deeper learning; consider alternative forms of assessment such as portfolios
  • Use self-assessments to improve learning and self-awareness
  • Have students conduct peer-assessments (may be particularly effective when used in conjunction with group work)
  • When conducting performance assessments, take into account the role of feedback in short-term versus long-term retention
  • Evaluate your assessment practices
  • Conduct a mid-semester and/or end-of-semester course evaluation to collect feedback on the workings of the course
  • Select appropriate items for your mid-semester or end-of-semester course evaluation
  • If you administer a course evaluation, consider answering the questions yourself and comparing them with the responses of students

Tuesday, December 2, 2008

Online Learning: Course Communication

From http://www.sjc.cc.nm.us/pages/2851.asp (Be sure to click on the link for the full article -- detailed information for each point listed below, as well as the research that backs it all up.)

  • Establish clear goals for classroom or virtual communications, and share these with your students
  • Incorporate electronic discussion forums into course design
  • Encourage peer-to-peer interaction between students
  • Devise a plan for using conscious questioning to encourage, initiate, and guide student discussion
  • Use cooperative learning techniques for small group learning activities
  • Place students into small groups of 2-4 members (mixed gender and ability) for problem-solving and discussion-oriented activities
  • Provide students with strategies for working in groups
  • Use collaborative learning to support asynchronous discussion
  • For effective discussion teaching, encourage a partnership between the students and instructor, encourage the evolution of a learning community, form an alliance with students, and manage the content and process
  • Use good listening skills to be sensitive to the messages being sent and to the multiple dimensions of what participants have to say, and to show respect for participants and their contributions. Create opportunities for participants to develop these skills as well
  • Use effective questions, listening, and response to manage discussion
  • Help students develop class participation skills

Monday, December 1, 2008

Online Learning: Course Structure and Content

From http://www.sjc.cc.nm.us/pages/2850.asp (Be sure to click the link for more details on each point, as well as the research that backs it up. )

  • Set Clear Goals
  • Design an Effective Syllabus
  • Recognize that students may have different learning styles, and make an effort to match your teaching to multiple learning styles
  • Design learning environments that support a variety of learning styles
  • If teaching online, create course content pages so that they support web user reading techniques
  • Give students significant control over navigation of course materials
  • Provide learners with some control over the sequence of learning activities
  • When using technologies, provide content in multiple media to support the formation of more robust mental models
  • In online environments, be aware of the effects of download time for varying multimedia file sizes
  • Recognize that learners will approach the course from different perspectives
  • Design activities that encourage "active" learning in which students are expected to participate
  • When using case studies, write interesting and effective cases
  • Use problem-based learning to apply course concepts
  • Adequately prepare students for problem-based approaches to learning, and provide feedback to students during the process
  • When using problem-based learning, provide adequate structure for group work
  • Provide appropriate individual and creative problem-solving opportunities
  • Provide activities such as summarizing or generating questions that will encourage students to think critically and generate their own meaningful connections with the materials
  • Insert questions, charts, and/or diagrams into text to help students better regulate their own comprehension or visualize a concept
  • Encourage students to use good learning strategies, such as re-reading, note-taking, distributing learning over time, and time management
  • Encourage critical thinking by presenting students with tasks that require analysis, synthesis, and problem recognition, and problem solving, inference, and evaluation
  • Provide adequate support for students so they can perform course activities successfully and efficiently
  • Provide frequent and prompt feedback to students
  • Provide opportunities for frequent interactions between yourself and your students
  • Convey high (but reasonable) expectations of your students; be careful to hold the same expectations for all of the students in your course
  • Observe copyright and fair use policies and guidelines

Monday, November 24, 2008

Managing -- and Motivating! -- Distance Learning Group Activities

From: http://www.tltgroup.org/gilbert/millis.htm

By Barbara Millis

To promote learning, you will want to structure online activities to encourage the kind of student interactions and active learning that foster deep learning. Deep approaches to learning -- learning for understanding -- are integrative processes where students synthesize and connect material to existing knowledge. Deep learning, which has an extensive international research base, is predicated on four key principles. As Rhem[1] summarizes:

(1) Assignments should motivate students to learn and

(2) they should build on a carefully structured, integrated knowledge base. Learning should include

(3) active student involvement and

(4) interaction among students.

Careful planning can support the first two principles. The latter two can be fulfilled in part by pairing students or placing them in small groups/teams. But, simply putting students into groups, as numerous studies have indicated, does not accomplish the desired results. Principles of cooperative learning, as outlined by Millis and Cottell,[2] must be applied to achieve maximum results. Effective, creative uses of technology should rest on all we know about human learning. Not surprisingly, the same principles—outlined below—that foster effective in-class learning can also promote learning at a distance.



Ask yourself key questions about the proposed group activity.

David Campbell has warned, “If you don’t know where you’re going, you’ll probably end up somewhere else.” This saying is certainly true for group activities. As a general rule, you will want to ask yourself the following questions:

· What will you do?

· Why are you doing it?

· How will this activity further your course objectives?

· How will you introduce this activity to students?

· How will you form groups?

· How will you monitor students' interactions and learning?

· How will you foster positive interdependence (goal, resource materials, evaluation methods, roles, etc.)?

· How will you maintain individual accountability?

· What problems/challenges do you expect?



Be certain that group activities further the course objectives.

Peter Vaill, William F. Massey and others are encouraging faculty to think in terms of systems. They postulate that factors such as the professor’s content knowledge, the teaching and learning processes employed, assessment of student learning, and subsequent feedback lead faculty to improvements. They emphasize, however, that accurate assessment is possible only with clearly delineated goals. Thus, learning activities must be framed by considerations of the impact they are intended to have on student learning and how well they achieve the desired results.



Explain to students the nature and value of the proposed activities.

Many students will come to online courses with learning styles that predispose them to work independently. Furthermore, they may have been “burned” in the past by ineptly managed group work. Thus, it is extremely important to explain why group interactions will further immediate course goals and also lead to other desirable outcomes such as acquiring the teamwork skills needed in the modern work place. More importantly, emerging studies suggest that students learn better when they have opportunities for collaboration.



Your course objectives should also motivate students to succeed. Students are motivated to learn, according to McMillan and Forsyth,[3] “if their needs are being met, if they see value in what they are learning, and if they believe they are able to succeed with reasonable effort” (p. 50).



Be certain to give clear instructions.

Group work can be frustrating for both students and faculty if instructions are not clear. Students may question your organizational skills, and they may waste precious time puzzling over directions. Instructions should clearly delineate the task and/or explain your expectations. They should indicate the degree of freedom given to students in structuring the task and assigning group roles. Clear instructions always include the time involved. Students cannot manage their time wisely if they cannot plan ahead. Numerous studies, including the well-known Seven Principles for Good Practice in Undergraduate Education,[4] have identified “time on task” as a factor critical to student achievement. In fact, instructions should also include a “sponge” or extension activity that teams must turn to if they complete the initial assignment. This “sponge” typically involves more challenging problems to solve or more complex issues to discuss.



Clear instructions also eliminate barriers to learning. Tasks should be structured to make online collaboration both easy and desirable.



Provide students with a sense of closure.

As indicated above, students may be unwilling group members unless they see the value of cooperative learning. You must be careful that you don’t appear to be “toying” with them by withholding information while a group struggles with a difficult problem. As a rule, most instructors will offer help when all group members admit that they need it. A better tactic might be to allow students to ask a student “adviser” from a different learning team to offer advice. These objectives can be accomplished online through carefully structured rules, ones that involve student buy-in, perhaps by involving them in the formulation of the rules.





Keep the group size small.

Most teachers experienced with group work advocate groups composed of three to four students. Four, or a quad, is generally considered the ideal because the group is large enough to contain students who will bring diverse opinions, experiences, and learning styles to aid in problem solving. If a group member fails to log in, the group can continue to function smoothly. A group of four is not so large, however, that students can hide. All must carry their fair share of the workload. A quad has the additional advantage of offering easy pair formation within the group.



Unless there is a compelling reason to do otherwise, aim for heterogeneous groups.

Felder and Brent[5] give a reasoned case for heterogeneity in ability:

The drawbacks of a group with only weak students are obvious, but having only strong students in a group is equally undesirable. First, the strong groups have an unfair advantage over other groups in the class. Second, the team members tend to divide up the homework and communicate only cursorily with one another, omitting the dynamic interactions that lead to most of the proven benefits of cooperative learning. In mixed ability groups, on the other hand, the weaker students gain from seeing how better students study and approach problems, and the strong students gain a deeper understanding of the subject by teaching it to others.



The research on heterogeneous grouping under cooperative conditions also reports important affective gains on the university level: Retention increases; students feel more positively toward the subject matter; students increase their communication and social skills, self-esteem rises, and peer relations become more positive.



To ensure heterogeneity, form teacher formed teams.

Group formation ideally furthers the pedagogical basis of the course. Group formation should promote: (1) course goals; (2) sound learning theory; and (3) philosophical convictions. You should therefore aim for heterogeneous grouping, deliberately mixing students based on achievement level, gender, ethnicity, academic interests, learning styles, or any other relevant factors. Such grouping will typically permit students to work constructively with varied individuals who will bring different strengths and approaches to academic tasks. Besides success with the immediate tasks, positive interactions with diverse individuals prepare students for the modern work place and for society as a whole. You should explain to students your rationale for grouping them as you do. If online courses only permit random grouping, then that is preferable to “tracking,” where students are assigned to groups based on ability.



Keep groups together long enough to establish positive working relationships.

Permanent learning teams should remain together long enough to pass through the “forming,” “storming,” “norming” and “performing” phases cited in the group dynamics literature. Students need time to become acquainted, to identify one another’s strengths, and to learn to support and coach one another. Thus, most practitioners recommend that groups remain together for the duration of an extended project or a series of ongoing activities. Usually, students will remain together about half a semester. Always clearly explain to students when and why they will be re-grouped to forestall the inevitable laments that come from closely bonded teams “rent asunder.”



Allow time for team building.

Team-building activities should not be frivolous, off-task exercises that send the wrong signal to students. Design early activities to get student working together on meaningful tasks. It is dangerous to assume that students will bring with them the skills needed to function effectively in cooperative groups, particularly when they may not be accustomed to the anonymity of online courses. You thus need to structure the online class so that activities build on one another and promote cooperation. A good opener might be to have students share personal—but not too intimate—information, perhaps through a discipline-relevant autobiography.



Encourage students to monitor, as you will, group processing.

Group processing activities help build team skills, allow students to reflect on their learning process and outcomes, and provide teachers with continuous feedback. Group processing involves such things as leadership, decision making, communication, and conflict resolution. Content is what is being discussed, while process is how the group is functioning. Both students and teachers need to monitor group and individual progress. After an assignment or activity, for instance, students could respond to questions such as: "Did all members of the group contribute?" "What could be done next time to make the group function better?" "What were the most important things I learned?” or “What contributions did I make?”



Use Classroom Assessment Techniques (CATs) to determine student progress.

Angelo and Cross’ book[6] offers fifty techniques for assessing student learning. Many of these, such as the One-Minute Paper or the Muddiest Point, can be conducted, analyzed, and “debriefed” rapidly online. Classroom assessment practices not only help you understand the extent of student learning, but they also get students involved in monitoring their own academic progress in your course.



Encourage students to practice and reinforce positive social skills.

Social skills are important although students may not initially see their connection with academic learning. They may react as Ira does in a cartoon by Mel Lazarus. When a swimming coach urges his charges to follow the "buddy system" before leaping into a lake, Ira demands: "Are we here to learn swimming or interpersonal relationships?" Interpersonal skills go well beyond mere politeness. Students must recognize the importance of cooperative interaction and mutual respect. Faculty in online courses should model appropriate social skills, including ways of providing constructive feedback or eliciting more in-depth responses through probing questions. They should also reinforce these social skills by publicly commenting on ways students use them effectively.





Structure activities to promote positive interdependence

Johnson, Johnson, and Smith (1991)[7] describe positive interdependence in these words:

Cooperation results in participants' striving for mutual benefit so that all members of the group benefit from each other's efforts (your success benefits me and my success benefits you), their recognizing that all group members share a common fate (we sink or swim together) and that one's performance depends mutually on oneself and one's colleagues (we cannot do it without you), and their feeling proud and jointly celebrating when a group member is recognized for achievement (you got an A! that's terrific!). (p. 3)

In a cooperative, group-oriented setting, all online class members, particularly those grouped in instructor-selected teams, contribute to each other's learning. Through careful planning, positive interdependence can be established by having students, achieve: (a) mutual goals, such as reaching a consensus on specific solutions to problems or arriving at team-generated solutions; (b) mutual rewards, such as individually assigned points counting toward a criterion-referenced final grade, points which only help, but never handicap; (c) structured tasks, such as a report or complex problem with sections mutually developed by all team members; and (d) interdependent roles, such as group members serving alternately as discussion leaders, organizers, recorders, and spokespersons.



Promote individual accountability.

No matter how much mutual support, coaching, and encouragement they receive, students must be individually responsible for their own academic achievements. Individual accountability indicates to students who might be "hitchhikers" (students who do not—for whatever reasons—typically do a fair share of assigned group work) or "over achievers" or "workhorses" (students who assume a disproportionate amount of the workload), that these roles are unacceptable in a cooperative setting. Because students have been acclimated to academic settings where they compete against fellow classmates, this aspect of cooperative group work is somehow reassuring: their final course grades will be based on their own efforts, uncompromised and uncomplicated by the achievements of others. You can grade online quizzes, projects, and final exams just as you would in a class where group work is not the norm.



Set up a clear, non-competitive, criterion-referenced grading scheme.

A common misconception suggests that group work automatically entails group grades. Nothing could be further from the truth. Individual accountability precludes this too-often-used practice. Undifferentiated group grades for a single project, particularly when the work is completed out-of-class, invite inequity problems. Too often one student ends up doing the majority of the work. That student often relishes the power associated with this role but resents the lack of input from students who will benefit from the same grade. The students who contribute little receive signals that their efforts are unappreciated or unwanted, and they learn the negative lesson that they can receive a grade they did not earn.



Some professors, especially those in preprofessional disciplines, may argue that "real world" preparation should put students in situations where they must negotiate each team member's input and be prepared to accept less-than optimum results, including situations where one team member's performance—or lack of performance—drags down the team grade for all members. In fact, however, no corporate leader would allow a team to dissolve in bickering or exclusive behavior when a job needs to be done. Nor do responsible leaders write the same performance appraisals for all their personnel. Ethical, legal, and moral issues are involved when you assign a common grade to all group members for a single project. All cooperative learning experts advise against undifferentiated group grades.



Thus, you will want to establish clear criteria for success. These standards should be high, but they should theoretically be within the grasp of all students who work—often cooperatively—toward your benchmark.



Anticipate problems and don’t be afraid to seek constructive help.

No matter how carefully you plan, some things will invariably go wrong. Don’t despair: numerous educators have emphasized the value of risk-taking to professional growth. The point is not to give up (“Oh, I tried online group work and it didn’t work at all”). Seek help from knowledgeable colleagues and from faculty development centers where you will find books, articles, and professionals who can offer indirect advice or who can observe your online classes.



Remember that the research on deep learning is unequivocal. To reach your intended educational outcomes, you must provide students with opportunities for interactions and for active learning. These should occur in carefully structured, sequenced activities that are frequently assessed. The technology is merely a tool to help implement these techniques.



--------------------------------------------------------------------------------

[1] Rhem, J. (1995). Deep/surface approaches to learning: An introduction. The National Teaching and Learning Forum, 5(1), 1-3.



[2] Millis, B. J. & Cottell, P. G. (1998). Cooperative Learning for Higher Education Faculty. Phoenix: American Council of Education/Oryx Press.



[3] McMillan, J. H. & Forsyth, D. R. (1991). What theories of motivation say about why students learn. In R. J. Menges and M. D. Svinicki, College Teaching from Theory to Practice. New Directions for Teaching and Learning. No. 45 (pp. 39-51). San Francisco: Jossey Bass.



[4] Chickering, A. W. & Gamson, A. F. (1987). Seven Principles for Good Practice in Undergraduate Education. Racine, WI: The Johnson Foundation, Inc/Wingspread.



[5] Felder, R. M. & Brent, R. (1994). Cooperative learning in technical courses: Procedures, pitfalls, and payoffs. Eric Document Reproduction Service Report ED 377038.

WWW location: http:/www2.ncsu.edu/uni...c/Papers/coopreport.html



[6] Angelo, T. A. & Cross, K. P. (1993). Classroom assessment techniques: A handbook for college teachers, 2nd Ed. San Francisco: Jossey-Bass.



[7] Johnson, D. W., Johnson, R. T., & Smith, K. A. (1991). Cooperative learning: Increasing college faculty instructional productivity. ASHE-ERIC Higher Education Report No. 4. Washington, D. C.: The George Washington University School of Education and Human Development.

Thursday, October 2, 2008

Strategies for Engaging Students in Discussion

From: http://tlt.its.psu.edu/suggestions/online_questions/strategies.html

Use students to lead
Have students synthesize the prior week's responses.

Have students generate discussion or review questions. Students can submit one question to you via e-mail or an ANGEL drop box. Select a few questions and post them to your discussion area. You could even have the students who submitted the question be the moderator for that question.

Assign a group to be the experts on a topic or section. Have them post a question for that week's discussion and lead the discussion. Toward the end of the class discussion, have the discussion leaders summarize and combine points for their classmates.

Have a student start the discussion on a topic or chapter.

Promote interaction

Have students take sides on an issue and defend their positions. Poll students in class or online on a particular question or issue. Then have students support their positions in the threaded discussion area.

Post a number of questions relating to a chapter or unit of study. Have students work in small groups on these questions. Each group will then post their final results to the discussion list.

Guide students

Use online chat to hold a review session.

Post a weekly discussion question related to course readings prior to the in-class discussion. You can use comments from the online discussion to generate in-class discussion. Students will be more prepared for the face-to-face discussion.

Place preview or review questions or concepts in the online discussion area. Have students submit a response in their own words (not a quote from the book). This allows you to see the students' level of understanding.

Have students identify what parts of the assignment are the most confusing to them.

For individual assignments, have students review postings from the discussion fourm and outline the points and themes that were discussed. Select a few good examples and post these for the class.

Post a model answer to the discussion as a conclusion to your discussion thread.

Wednesday, October 1, 2008

17 Elements of Good Online Courses

From: http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/online/web-elem.htm


Introduction
The criteria of good online courses are those of the author based on the author's experience in web course development, writing, and research. In view of the facts that there are many types of online courses, many disciplines with very different "modi operandi," many very different online audiences, and always the possibility of different but equally respectable approaches to teaching, not every criterium will always apply. The criteria are intended to provide only a general guideline.

The Elements

1. An introduction to the course should be online continuously. People possibly interested in the course should be able to access an overview of it before enrolling and verify its location on the web. It also enables them to communicate with the instructor before enrolling -- about course content, computer skills requirements, prerequisites, etc. A course syllabus should be part of the introduction.

2. Training in accessing and navigating the course should be available. Students often put off obtaining e-mail accounts as long as they can, avoid getting basic computer operation help until the class is underway, plan to purchase a computer and then find they cannot afford one when the time comes, or presume they can access the Internet if they simply have access to a computer. Early communication with students is imperative, and pre-course basic training in how to navigate the course, use e-mail, and participate in class discussions is strongly advised.

3. A course syllabus should be presented no later than at the first class. Especially for students who have never before taken an online course and for whom the participation and and other requirements may be untypical, they need to know just as early as possible what to expect. The syllabus should show at least the following:
a. number and title of the course,
b. instructor's name and e-mail address,
c. instructor's office and (if available) home page location,
d. instructor's in-person office hours and phone number,
e. course start date, length of the course, and expected time involvement of students,
f. textbook(s) and other materials needed for the course,
g. an outline of the course format and a clear description or exercise in the use of navigational aids used in the course,
h. a concise description of the course content,
i. an evaluation plan and exam and project schedule,
j. an explanation of the forms of student participation and instructor expectations regarding participation, and
k. a list of all students in the class and a description of means for students to communicate online with both the entire class and with individual classmates.

4. Online material should be attractive. This is different than simply clear text and well organized material. It should be graphically appealing. Researchers at the University of British Columbia rated 127 online courses according to 43 criteria. They found that how a course looks can be just as important as the lessons themselves.

5. There should be a wealth of links to other sites on the Internet. Links should also be provided to anecdotal pages and other parts of the course. The course should be as dynamic as possible (as opposed to strictly linear, or lock step).

6. Mechanically the course should be fully functional. All links should work, images should pop in as designed, and classes should appear on line as scheduled. Especially if the course has been offered online previously, the mechanics should be thoroughly checked as each page is reloaded. Links that work, for example, suggest that course material is up-to-date and the instructor has prepared adequately for this class.

7. Material presented on the web should be compatible with the course type. If chalkboard work, slides, and other visuals would be important in a classroom version of the course, web materials should include a lot of graphic images. If field trips would be important in a classroom course, online video, required outside video viewing, or individual camcorded field trips should be included. If construction projects would be involved in a classroom, at-home projects should be included. Problem-solving, small group discussion, research, and other common classroom activities all have equivalent or better online counterparts.

8. Material should be presented in such a way that it is compatible with a number of learning styles. Visual learners benefit most from charts, maps, filmstrips, notes and flashcards. Auditory learners benefit most from tapes, videos, lectures, notes, and recitation. Tactile learners benefit most from writing repetition, construction and display projects, note taking, analogy, and study sheets. Consider all three styles when designing course material and activities. To learn more about them, see "How People Learn" at Teaching Tips in the Faculty Guidebook at this site.

9. Material should be presented logically, but students should be able to move around in class at ease. Navigational aids to discussion forums, classmate e-mail links, references, and the instructor should be nearby at all times.

10. Students should be able to readily and easily communicate with the instructor online. Some degree of immediacy is required. Students should not need to wait a day or more to have questions answered. An advantage of online instruction is its flexibility. Rather than simply slowing down the question-response process that in a classroom is immediate, it should be possible for students to ask questions and receive responses outside of instructor office hours and as immediately as convenient to everyone involved.

11. Students should be able to "speak" to the class as a whole in "threaded discussions" where e-mail messages are organized by topic. Chat sessions might also be used, but they should be used only in addition to threaded discussions. A very important advantage of online instruction is the opportunity it affords students to "attend" classes at times that their different schedules allow. Requiring them to participate at tightly scheduled times eliminates this advantage.

12. Keep it interesting. Avoid too much text without a break, vary activities, and keep it light and fun. Incorporate a lot of color (as we tried to do at this Faculty Development site), small animations, video clips, sound, etc. Refer to individual students by name, use more contractions (it's, we'll, they're) than in formal writing, (again) include links to other sites, brief personal experiences, lighthearted comments, and interesting anecdotes. Remember, however, that students cannot see you, so what you think is lighthearted may not seem so online unless you somehow make it clear. Look for and use online substitutes for body language. Involve students in the actual presentation of at least some of the material.

13. Use good English. Mistakes in writing are more prominent online than in speaking. Course material should look professional and the instructor should look educated and responsible. The online course should look well planned, and text should look proofread. It should be an example of the quality expected in the students' own work.

14. Pages should load quickly. If online text for a class is lengthy, it should be presented on separate pages linked together so that each page loads in a reasonably short time. Graphic images should be kept small in both graphical and file size. Scanned photos can often be cropped to eliminate unimportant backgrounds and peripheral elements. GIF format is preferred over JPG format. Page banners should be kept simple and shallow. When a number of link buttons is given, often a single image with hotspots is best. Animations must be kept very small. Video clips should be linked rather than embedded.

15. Outside experts should be involved when appropriate. Trade association representatives, the textbook author(s), local and international writers and critics, government officials, other college and university instructors, and many other outside resource people are often very willing to participate online with students,

16. Special attention should be given to testing design and procedures. Without classroom controls that are easy to maintain, tests should be designed specifically to ensure evaluation integrity. Online instructors should realize that giving an online test is equivalent to giving a classroom test where the instructor is not present and where students can use all notes and other materials, consult with each other, and seek help from experts and students who have previously taken the course. Online true-false, multiple choice, simple answer, matching, and other common objective-type tests should not be given online unless they are self-check or practice tests and not graded. Discussion, comparison, interpretation and other types of online tests may be given with great care and short completion time requirements. Proctored exams that account for a major portion of students' grades are preferred. For distant students, tests can usually be sent to instructors or testing center professionals at other colleges located close to the students.

Although many students will take tests and write papers as instructed and as intended, instructors should not trust that students will do that. Studies show that even in classrooms where students are separated, supervised, etc., 40% to 90% of students are likely to cheat on tests (Boyer, E.L., Campus Life: In Search of Community, 1990). There are also dozens of online cheat sites, and of course online students are more likely to use them than are classroom students. One site, http://www.schoolsucks.com/, receives about 40,000 hits a day, and our own students are assuredly included in that number. Online tests and straightforward "research" papers that make it easy for students to cheat are a disservice to the students who take advantage of them and to the college and university system. Just as importantly, they can seriously work against honest students whose grades may be effectively lowered.

17. Attention should be paid to when classes go on line and how long they remain there. An advantage of online courses is the flexibility afforded students to attend at times when their schedules allow. Some students will attend during the daytime, others at night, and still others on weekends. This accommodation should be built into every online course. Some students will also need to spend more time than others "in" class. Some students will go slow and benefit from the online form as a result. Others will speed through classes and benefit from not being hampered by slower-paced students. However, it is probably best to not allow students to proceed at any pace whatsoever, even if the course is competency based. Some students will go slow because they really need to, but others will simply procrastinate, fall far behind, and possibly drop the course because of a lack of adequate discipline in the course. At the same time, the speedier students may be inclined to discuss with the class material that most of the students have not yet gotten to. The best discussions, team work, and involvement occur when the class is roughly together in the course. So the window of opportunity for attending classes should be given serious thought. On average, a two-week window of opportunity might be best. Classes may go on line when scheduled and remain on line for two weeks to accommodate the slower students, those who cannot attend as scheduled, those who are sick or for other reasons must occasionally miss classes at scheduled times, etc., with the speedier students being afforded more in-depth or higher-level material to satisfy their interest or temperament levels.

Tuesday, September 30, 2008

What Makes a Successful Online Facilitator?

From: http://www.ion.uillinois.edu/resources/tutorials/pedagogy/instructorProfile.asp


The facilitator plays a vital role in developing and maintaining an online program that is effective, smooth, and that will support the realization of the planned learning outcomes. Faculty delivering courses online must be more than transmitters of knowledge; they must become facilitators of learning. Some highly seasoned instructors from the traditional on-ground environment will easily adapt to the online model, while others may find the transition challenging at first. The facilitator in the online environment must possess a unique set of tools to perform effectively. Reflect on your teaching style to see where you might find room for improvement.

Some of the basic criteria for a person to be successful as an online facilitator are:

1. Facilitators in the online arena are generally considered to be ‘clinical’. That is, they have a broad base of life experiences in addition to academic credentials.

The online model is an applied learning model and it requires facilitators that know what the real world is about. Experience is a good supplemental teacher and builds a level of understanding with the issues. Online facilitators are required to be active and experienced in real world applications of their subject matter and to have a solid grasp of the issues being taught. Current knowledge of practices within the subject matter being taught is expected to be a key part in providing a usable education.

2. The personality of the facilitator should demonstrate the characteristics of openness, concern, flexibility, and sincerity.

An online instructor must be able to compensate for the lack of physical presence in the virtual classroom by creating a supportive environment where all students feel comfortable participating and especially where students know that their instructor is accessible. Failure to do this can alienate the class both from each other and from the instructor and would make a very weak learning environment. Online students are as busy, or busier than anyone else in today’s hurried world is. The students are the customers and are expecting to be treated as such. Being sensitive, open and flexible is not an option, it is a requirement.


3. A successful online facilitator should feel comfortable communicating in writing.

The face-to-face contact traditionally available in a classroom setting is gone in the online learning process. The ability to verbally communicate is replaced with a keyboard. The communication is intense and demanding. The faculty person must feel good about communicating in writing because that is a base element in the process.


4. The person should be able to accept the value of facilitated learning as equal to the traditional model.

If a teacher feels the only way a true learning process can take place is through the traditional means of educating in a classroom, the person is generally not right for the online paradigm. Both an accelerated learning model and the online process depend on facilitative techniques for their success. You cannot duplicate the on-ground classroom in the online paradigm. The person leading a successful online class will be a proponent of facilitative learning.


5. The person should be able to subscribe to the value of introducing critical thinking into the learning process.

This is a given in the online learning process. The process is designed to facilitate the easy assimilation of theory into concept and application. Students are expecting to receive knowledge and abilities that are usable today. What is learned today can be taken to the work place today. This requires the ability to think critically. There are a plethora of options available to the properly trained facilitator for accomplishing this.


6. They should have the appropriate credentials to teach the subject matter.

Appropriate credentials are a combination of many factors including academic preparation, a current and substantial experience base in the areas being taught, and the desire to be part of the process of imparting knowledge. The faculty member then needs to be trained and/or experienced in the particular learning model to be used.


7. They should be experienced and well trained in online learning experience.

Knowledge of the use of the tools used in facilitating online programs, the appropriate methods used in communicating with online students, the ability to control the flow of work in the virtual classroom, and how to prepare a course for presentation in the online environment are just a few of the expectations placed on a facilitator. The faculty member must feel comfortable with these methods and the technologies needed to implement them, and this can be gained through exposure to training in online instruction.


What should participants of the online learning experience expect from the facilitator?

1. The students should expect that the facilitator would create a learning environment that utilizes life, work, and educational experiences as key elements in the learning process in order to make it meaningful.

2. The facilitator should be able to present the curriculum in a manner that allows the student to easily translate theories into applications.

3. The students should be given the proper tools to transcribe theory into practice.

4. Every student should be given every opportunity to improve until the learning experience comes to an end.

5. Reasonable accommodations for the students' needs and desires should be made.
6. The facilitator should solicit feedback from the students and listen throughout the entire process.

7. The facilitator should be concerned about the students' success.

8. The facilitator should keep students aware of where they stand with respect to the course evaluation process on a regular basis (i.e. weekly updates of what has been turned in and what is missing).

9. The facilitator should give the student timely and quality feedback on student contributions to discussion, homework, and quizzes.

10. The student should expect little or no lecturing. Lecturing yields marginal results in the online environment.

11. The student should not be subjected to tests requiring memorization. Case analysis would be more appropriate.

12. The student should be treated politely and with respect.

13. The facilitator should be online everyday (at a minimum 5 of 7 days).